Billing & Payment
Billing & Payment
- How do I check out?
- How do I apply my coupon code?
- Where can I see my purchase history?
- Do you price match?
- Can I use my store credit, or store discount online?
- How do I revise/edit an order that was placed?
E-Gift Cards, & Gift Cards
- Can I order an e-gift card?
- I placed an order online with a gift card, but it was cancelled. How do I get my gift card back?
- I want to present my e-gift card as a gift without emailing it to the recipient. Can I do that?
- Can I redeem gift cards online?
- Can I use multiple e-gift cards/gift cards on one order?
- How do I check my e-gift card/gift card's balance?
Order Cancellations
- Why was my order canceled?
- My order was canceled, but the item I ordered is still appearing as available on fleetfeet.com. Can I place another order for the item?
- I’m still seeing a charge on my statement, despite my order having been cancelled. Why is this?
- I used rewards on this purchase, but my order was canceled. Are they still available?
- I used a gift card for some or all of this purchase, but no longer have the card information. How can I get that information back?
Order Problems
- How do I cancel my order?
- My order was not placed, but I have been charged.
- Why can't I see my online order on my profile?
- I didn't receive an order confirmation email. What happened?
- Why can't I check out?
- I'm getting an error message stating that there has been an authorization failure. What went wrong?