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  1. Fleet Feet
  2. Billing & Payment
  3. Order Problems

Why can't I see my online order on my profile?

If guest check out was used to place your order with Fleetfeet.com, then the order will not appear on your Fleetfeet.com profile. We are currently unable to add an order to a different profile than the one that was used to place the order, which includes using guest check out. 

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Articles in this section

  • How do I cancel my order?
  • My order was not placed, but I have been charged.
  • Why can't I see my online order on my profile?
  • I didn't receive an order confirmation email. What happened?
  • Why can't I check out?
  • I'm getting an error message stating that there has been an authorization failure. What went wrong?
  • The item I received was not what I ordered, how should I proceed?
  • My package shows as delivered; however, I have not received it, how should I proceed?
  • I received a dirty, worn or damaged/defective item. How should I proceed?
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