I'm unable to use my rewards at the same time as a coupon. How can this be fixed?

Due to a recent systems change, we are currently unable to apply a coupon code at the same time as a reward at checkout. If you have both of these promotions available to you and would like to apply them to the same order, please place the order using your coupon code and submit a request with our customer care team below to have your rewards applied. 

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