Why aren't my miles updating?

Each month, you will have the opportunity to accrue up to 100 "Miles" of running activity. Once that limit has been reached, "Miles" will no longer update in your account. Once a new month starts, however, you will have the ability to compound the miles you already have with the potential '100' more available during that next month and following months.

You can still earn “miles” from other activities, such as engaging in activities on the app, and answering trivia questions as they get posted. So, while you may not have Rewards Miles directly from running, there are certainly other ways to earn prizes!

Note: Because the App relies on GPS to track your runs, manual uploads, and treadmill activity will unfortunately not populate.

Have more questions? Submit a request