What happens to my Points if I return an item?

Rewards Points are awarded for all merchandise that is purchased in store. If an item is cancelled from your order or returned, those Points will be deducted from your account.

If points are deducted, and if the transaction ends in a negative balance on your Rewards account, the $15 Rewards associated with your account will be returned to offset this negative balance. For example, if you return a $120 item, but only have 20 Points in your rewards account, your balance will be -100. If you also have a $15 Reward on your account, the Reward will be removed, and 150 Points will be added back to your account (150 Points = $15 Reward). Your ending balance will be 50 Points.

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